So no chance of a refund at all, even though he's been paying way over what he should have.
That's a bit disappointing. I think he's probably paid 2 years in advance with the amount he's been paying at 50 a month. Is there anyway Virgin would allow him to have few months free, given what he has paid in?
In many ways this is his own fault though. My dad is hopeless with his money and finances. I will have a word with him over this and see that the package is changed.
One more question though...with his current package, what should he be being charged? Is it £25 p/m?
We have 8mb bb and home phone. That is all. No Virgin TV, just bb and phone.
Thanks for your help btw.
Much appreciated.
---------- Post added at 10:06 ---------- Previous post was at 10:01 ----------
Quote:
Originally Posted by arcimedes
What is your Dad actually paying for
What broadband package ?
What phone package? i.e is he paying for extra free calls like all day and any other things like caller display. They all add up.
Your speed test is confusing as I have never heard of "mp" do you mean megabytes or megabits?
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Yes I meant MB. I just did a speed test is all.
You may have a point with the phone package, as even though It is barely used it could be on a silly package with the result being pounds added to the bill. Not sure about his bb package, at all.
All I know is, 50 quid a month for Broadband and a home phone is a bloomin' joke. I think you'd agree.
Thanks.