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bunkyman · 12-08-2013, 09:19

Hi there,
Don't know if this is the right place to post this, but oh well. Move this if necessary.

Here goes anyway. I just moved back to my Dad's recently and came by a letter from his Bank stating he had a payment to Virgin Media that didn't go through and was therefore charged 8 pound for non-payment. Well, what confused me is the payment. Get this: £50.00 per month for home phone and Broadband with Virgin Media. No TV services, just broadband* and home phone.

I think he's been overcharged for bloomin' years with them never ever changing the payment structure.

If he has been overcharged, which I'm sure they might have been doing for years, can he get his money back at all? This is just thievery in my eyes. I swear, he's been paying the same amount for 10 odd years. He might be paying what they expected for broadband in 2003, if you get me, when it first came about.

Anyhoo. I'm curious on all this and would like some advice.

Any help would be greatly appreciated.

Thank you,
Alex

*Broadband Download speed is 8.25mp on the test I've just run, which should hardly warrant 50 quid a month.

12-08-2013, 09:19	#1
bunkyman Inactive Join Date: Aug 2013 Posts: 2	Overcharged??? Advice needed Hi there, Don't know if this is the right place to post this, but oh well. Move this if necessary. Here goes anyway. I just moved back to my Dad's recently and came by a letter from his Bank stating he had a payment to Virgin Media that didn't go through and was therefore charged 8 pound for non-payment. Well, what confused me is the payment. Get this: £50.00 per month for home phone and Broadband with Virgin Media. No TV services, just broadband* and home phone. I think he's been overcharged for bloomin' years with them never ever changing the payment structure. If he has been overcharged, which I'm sure they might have been doing for years, can he get his money back at all? This is just thievery in my eyes. I swear, he's been paying the same amount for 10 odd years. He might be paying what they expected for broadband in 2003, if you get me, when it first came about. Anyhoo. I'm curious on all this and would like some advice. Any help would be greatly appreciated. Thank you, Alex *Broadband Download speed is 8.25mp on the test I've just run, which should hardly warrant 50 quid a month.