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neilo · 11-08-2013, 12:32

Email them using the page on the website to contact them and paste the links from the reply above.

Or phone them again and try to speak to someone else. To be honest VM' customer service has been pretty poor in my experience. You will get it sorted but it never happens on the first attempt. Just keep going.

11-08-2013, 12:32	#4
neilo Inactive Join Date: Nov 2008 Location: Brizzle Services: V6, 350mb Broadband, Phone Posts: 359	Re: Help Please Email them using the page on the website to contact them and paste the links from the reply above. Or phone them again and try to speak to someone else. To be honest VM' customer service has been pretty poor in my experience. You will get it sorted but it never happens on the first attempt. Just keep going.