Quote:
Originally Posted by cabmanuk
Hi If anyone can help please, I signed up to virgin media when they had the 12 months half price(22/3/13)package and have just noticed on my vm page that they only give me six months half price, so i phoned them and they said they have never offered that service its always been six months half price. I ordered the vip package  |
Sorry to hear you are having trouble. Virgin are talking rubbish.
From what you are suggesting, you signed up during their half price for a year offer which run from 19th March to the 26th. We discussed what a great offer it was here:
http://www.cableforum.co.uk/board/10...ce-75-off.html
I also discussed it over at the Virgin Community Forum:
http://community.virginmedia.com/t5/...ht/true#M95027
Unfortunately I'm not sure what you can do to get this sorted however a deal was definitely on during the week you signed up. Maybe one of our regular posters who work for Virgin can point you in the right direction?