Cable Forum - View Single Post - General Coming Soon to Virgin TV (2013) Vol. 4.

XxDanoxX · 08-08-2013, 11:04

Just heard from the CEO office - they hope to have something in place by the end of August - they are working hard to bring BT Sports to VM.

My feedback was :
Communication is all wrong - just look at the facebook, you're not controlling expectation in the slightest, your front line staff must be fed up to the back teeth with it.

Sky Atlantic (Confirmed as not in discussions) - I said I value this channel more than BT sports but being on XL if you do not beef up the offering, I will reduce my spending with VM and aquire the content I want from elsewhere - this is is 100% a failing laid squarely at VM's door. Get your customers what they want or they will take their money and spend it elsewhere.

08-08-2013, 11:04	#223
XxDanoxX Inactive Join Date: Jul 2012 Posts: 30	Re: Coming Soon to Virgin TV (2013) Vol. 4. Just heard from the CEO office - they hope to have something in place by the end of August - they are working hard to bring BT Sports to VM. My feedback was : Communication is all wrong - just look at the facebook, you're not controlling expectation in the slightest, your front line staff must be fed up to the back teeth with it. Sky Atlantic (Confirmed as not in discussions) - I said I value this channel more than BT sports but being on XL if you do not beef up the offering, I will reduce my spending with VM and aquire the content I want from elsewhere - this is is 100% a failing laid squarely at VM's door. Get your customers what they want or they will take their money and spend it elsewhere.