Quote:
Originally Posted by djstevie
I got a SH2 installed today to replace the SH1 i had due to ongoing issues. Seems to be fine but the hub has rebooted itself 3 times since being installed at 8am this morning. Is this a common fault with the SH2? My signal levels are fine and for all the nonsense that the SH1 was, it never rebooted itself.
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Inconclusive w/o checking Software Version and Network Log as well!
1. Access web gui, (192.168.100.1 but don't bother to sign in), click on ROUTER STATUS > INFORMATION and check SOFTWARE VERSION.
(
http://192.168.100.1/cgi-bin/VmRouterStatusInfoCfgCgi)
If it's V1.01.19 that's the latest current public release. If it's stuck on say V1.01.10 then ring in or post on VM H&S forum.
2. Click on ROUTER STATUS > NETWORK LOG
(
http://192.168.100.1/cgi-bin/VmRouterStatusEvLogCfgCgi)
and check for typical "T4 Timeout for all US - REBOOT" stanza's. If you're experiencing these then you'll need to wait for V26 GA hopefully within a few weeks.
Anything else and/or Reboots still occurring then best to post new thread on VM H&S forum with complete stats, including Network Log.
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Rgds - TW
20+yrs customer currently on Vivid 200/20Mbps service tier via SH3(VMDG505) hardware:v10 firm/software: v9.1.1912.304 and/or <cough> others,
provisioned from brig19 Arris E6k (BN3 7Nx node).