Quote:
Originally Posted by Richc1977
I've not had a reply either apart from a missed call on Friday night. I complained about the lack of updates and the patronizing message about getting my fix from Eurosport.
I explained that better to pay a little for channels rather than not have them, mentioned Premier Sports too. Explained that as a rugby and MLB follower I have no choice but to leave but will give them 10 days. I gave them a few options,
Cover cost of me getting a BT broadband line while they sort this out and I'll keep my VM account and they don't lose me.
Offer me a job and I'll work on VM's strategy and get more content.
as well as a few other options
Tongue in cheek but often a good way of standing out and getting a reply.
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I've done the same in the past, told them to offer me a job - their IT Operations/Network Operations are a shambles, they have no problem management function, no capacity management function and an incident management function that isn't fit for purpose.
I've been in IT Operations for nearly 20 years, I just want to get in there and shake the **** out of those functions and clear the decks of all the useless people who are just picking up their pay cheques.