Quote:
Originally Posted by XxDanoxX
I've not yet had a reply - although my mail wasn't asking them to do anything specific, I was just criticizing them for failing to deliver what customers wanted in relation to BT Sport and Sky Atlantic.
They replied once asking for my account number, which I supplied them.
|
I've not had a reply either apart from a missed call on Friday night. I complained about the lack of updates and the patronizing message about getting my fix from Eurosport.
I explained that better to pay a little for channels rather than not have them, mentioned Premier Sports too. Explained that as a rugby and MLB follower I have no choice but to leave but will give them 10 days. I gave them a few options,
Cover cost of me getting a BT broadband line while they sort this out and I'll keep my VM account and they don't lose me.
Offer me a job and I'll work on VM's strategy and get more content.
as well as a few other options
Tongue in cheek but often a good way of standing out and getting a reply.