[solitaire]

As suggested I emailed the ceo's office to complain about the lack of Sky Atlantic and BT Sports and also the lack of communication to customers. I got a quick email reply, and then a phone call about three hours later. I have seen it suggested that the talks between BT/Sky had been broken off but the lady I spoke to said this was not the case, and that they were quite confident of getting the channels but obviously could not say when. She said that as soon as an agreement was reached it would be immediately relayed to all customers. It sounded hopeful, but then it could be a bit of wishful thinking trying to maintain their customer base.