[alwaysabear]

Originally Posted by colin25

No, I disagree.

Best will in the world, things will happen. It might even be that it was partly my fault (though I will argue, and this is not an admission of any blame, ), as perhaps I should have done something (not obvious).

But i judge customer service at point of when i have an issue, and how quickly it gets resolved to my satisfaction.

There is no company that gets it right 100%. And i mean no company.

Believing that is like believing in santa, or that "coming soon" means soon

I agree completely .