@Howard, no it was just signed the CEO Team.
Quote:
Thank you for your email which has been passed to us .
I'm really sorry you're unhappy, so that we can help you quickly, please
reply with either your Virgin Media account number, telephone number or
full address and postcode details and we'll get straight onto it.
CEO Team
|
This is the reply I got. I'm going to give the account number, see what happens. I wasn't angling for a better deal, but if they want to give one I won't complain.