[denphone]

Originally Posted by G*MAN

Gone are the days of VM being polite on the phone and trying to keep aur custom from their rivals. Last few times ive rung up always fell im being spoke down to & the feeling of why you wasting my time lol

The bloke i spoke to today at 12pm said ive been on since 8am and nearly every call BT sport has been brought up. So if VM staff are p**sed off talking about it, then they should think what we customers feel paying for a service & being told not much lol

Maybe they are fed up to the back teeth with the calls they are receiving but the fact remains customer service staff should at all times treat the customer politely and respectfully and not with the attitude of oh no not another one.