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Old 02-08-2013, 14:33   #4190
MutleyF
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Join Date: Feb 2009
Location: Sompting, West Sussex
Age: 62
Services: 1TB Tivo, "Big Kahuna"
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Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:
Originally Posted by howardmicks View Post

Yer correct,I have just run retentions and was told if you ain't happy leave,I replied great customer service and the response was well we are getting sick of customers moaning.slammed the phone down.emailed CEOs office and just in a q to speak to sky
To be honest, what did you expect them to say! - if you are unhappy with the loss of a channel, then you leave.

Sure I would phone them to argue the case, but from what I can see, it's pretty simple. If you want the missing channels, you change provider
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