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Stevo11 · 30-07-2013, 18:38

To anyone offered a job with Kellys, I'd say don't let other people's opinions put you off taking a job, especially in this economy. Like one guy said, if these guys were out until 8pm and doing 12 hour days dying on their arses, then there's a problem here. Simple fact is: these engineers couldn't cut it. I'm sorry, but the BT contract is a dream compared to AVC or Fujitsu. I've worked for the latter and that was! a nightmare. 9 or 10 multi room installs a day- TV, BB, and Telco for about 12 quid per job. Then you have to activate the boxes and cards, demo the service, connect the customer's computer to the hub, and on and on.... a total fecking nightmare. I've literally seen engineers with tears in thier eyes when they get thier job sheet for the day.

With BT It's just a single phone line for £25, and you don't even have to touch the modem or mess about with the customer's PC or laptop. So If you can't handle 4 or 5 Telco installs per day with relative ease, then you're in the wrong game. I've worked for Kellys since October, and even though they do mercilessly throw you out there on day one, once you start using your head and refining your self to become self sufficient, you can earn good money working short hours. If I'm not on my way home around 4pm then I've had a really bad day. But some techs just want thier hands held, so they quit when they run in to problems, instead of using initiative.

Typical example: They spend hours at a cab, because the e side isn't there. They waste half a day calling BT coaches because they arn't answering thier phones waiting for a tone to be sent, but never learnt you can put them on your self with a little inside info. Or they waste an hour trying to find a cab, but never think to pester a manager for a cab location pdf file that you can load up on your work phone and have instant cab locations on the fly. Just a couple of examples, but It's stuff like this that really eats into your day.

30-07-2013, 18:38	#23
Stevo11 Inactive Join Date: Aug 2012 Posts: 8	Re: Kelly's BT Openreach Engineers To anyone offered a job with Kellys, I'd say don't let other people's opinions put you off taking a job, especially in this economy. Like one guy said, if these guys were out until 8pm and doing 12 hour days dying on their arses, then there's a problem here. Simple fact is: these engineers couldn't cut it. I'm sorry, but the BT contract is a dream compared to AVC or Fujitsu. I've worked for the latter and that was! a nightmare. 9 or 10 multi room installs a day- TV, BB, and Telco for about 12 quid per job. Then you have to activate the boxes and cards, demo the service, connect the customer's computer to the hub, and on and on.... a total fecking nightmare. I've literally seen engineers with tears in thier eyes when they get thier job sheet for the day. With BT It's just a single phone line for £25, and you don't even have to touch the modem or mess about with the customer's PC or laptop. So If you can't handle 4 or 5 Telco installs per day with relative ease, then you're in the wrong game. I've worked for Kellys since October, and even though they do mercilessly throw you out there on day one, once you start using your head and refining your self to become self sufficient, you can earn good money working short hours. If I'm not on my way home around 4pm then I've had a really bad day. But some techs just want thier hands held, so they quit when they run in to problems, instead of using initiative. Typical example: They spend hours at a cab, because the e side isn't there. They waste half a day calling BT coaches because they arn't answering thier phones waiting for a tone to be sent, but never learnt you can put them on your self with a little inside info. Or they waste an hour trying to find a cab, but never think to pester a manager for a cab location pdf file that you can load up on your work phone and have instant cab locations on the fly. Just a couple of examples, but It's stuff like this that really eats into your day.