Thread: General Dropping TV package in the next 12 months
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Old 08-07-2013, 20:21   #27
MalteseFalcon
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Re: Dropping TV package in the next 12 months
Quote:
Originally Posted by dibbz View Post
Well called them up and decided it was not worth changing (could hardly hear the woman tbh)

but if i only cancelled movies / sport then i would only save £20 (even though when i looked on my bill i am charged £39.75)

L tv, 60BB, XL phone - £77.74
L tv, 60BB, L Phone - £74.34

i might try again in a few days when the call center is quieter
Did you go through to retentions? 150, option 5 then option 3. They are in a better position to offer you a deal rather than call normal CS staff to change packages.
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