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Pubmaster · 29-06-2013, 08:53

ChickenM

I was paying MORE for less, had tv, BB, and phone, plus 2 extra boxes, my bill was always over £120pm

Phoned them up and asked why new customers were getting better deals than me, when i {as i thought} was a good customer? asked them to just match what a new customer was being offered, i only wanted the same, nothing extra, they said they couldn't

So i cancelled my tv, phone, and extra boxes, saving me £85+ every month, now i get emails, leaflets, asking me to have the things i asked them for before cancelling, it truly is amazing how multi million £££ companies run their businesses.

I have the 60mb BB only now, and as soon as BT infinity is enabled in my area i will be gone from virgin, happy to know that if it all goes wrong with BT, Virgin will welcome me back as a NEW CUSTOMER {having lost over £1400 of my money for a year to BT} and giving me a CHEAPER deal as well.

It just goes to show us mere mortals could never run a large multi million pound company, we would never have thought of a business plan like that.

29-06-2013, 08:53	#9
Pubmaster Inactive Join Date: Apr 2011 Location: Staffordshire Services: BB XL Posts: 55	Re: 60MB Broadband only price question ChickenM I was paying MORE for less, had tv, BB, and phone, plus 2 extra boxes, my bill was always over £120pm Phoned them up and asked why new customers were getting better deals than me, when i {as i thought} was a good customer? asked them to just match what a new customer was being offered, i only wanted the same, nothing extra, they said they couldn't So i cancelled my tv, phone, and extra boxes, saving me £85+ every month, now i get emails, leaflets, asking me to have the things i asked them for before cancelling, it truly is amazing how multi million £££ companies run their businesses. I have the 60mb BB only now, and as soon as BT infinity is enabled in my area i will be gone from virgin, happy to know that if it all goes wrong with BT, Virgin will welcome me back as a NEW CUSTOMER {having lost over £1400 of my money for a year to BT} and giving me a CHEAPER deal as well. It just goes to show us mere mortals could never run a large multi million pound company, we would never have thought of a business plan like that.