28-06-2013, 13:04
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#3
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Combining two accounts
I posted this over on Community Forum for the same query http://community.virginmedia.com/t5/...1892832#M46168
Quote:
I can only go by general process, but there isn't normally an admin charge to combine the two.
However, what generally happens is that the TV / BB account is merged onto the telephone one. So at transfer, any pending bill for TV / Broadband is cancelled and any outstanding balance from that account is transferred.
Overall you shouldn't end up paying more in the month than if you had continued with the separate accounts, but it could take two months to average out e.g. you pay less this month than you would, and make up the difference next month.
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