Quote:
Originally Posted by jambul
Out of curiosity, I have just rung Virgin up to see about the SH2. They have said that it would cost me £49.95 to set up but because I am already on the top TV, Broadband and Phone package they would give me a £25 discount. However, that would tie me into another 12 month contract on all of my services. That does not seem right to me, I accept the Broadband tie-in but not the TV and phone.
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I am a new VM customer that has not yet had my installation (26 June)
I have signed for the VIP package so according to the terms I should get the new SHub 2.
I emailed them to confirm this and was told I would have to pay £49.95 manned installation fee to get the new SHub 2! I can only hope that they haven't looked at my account properly to give me that information.
There was no mention in the email of signing another 12 month contract though.