Quote:
Originally Posted by harry_hitch
Changing the subject slightly, have received a second email in three weeks informing me that VM think they could offer me a better deal by upgrading to VIP. Having seen at least one other similar post about this elsewhere, I was just wondering if anyone thought VM are trying to get as many people signed up/retained to VIP before they offer some possible discount to entice customers to upgrade their packages as their way to keep customers or neuter the BT Sport threat (or possible lack of BT sports)?
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They are crap at targeting offers. I had someone from VM phone me yesterday trying to upgrade my phone package to Talk Unlimited, all they had to do was look at my usage to see that I don't use my landline much. After I said no to this he moved onto mobile, asked me what I pay now and what I get for it so I told him. He then proceeded to offer me a worse deal from Virgin Mobile, why not just say we can't better than rather than waste my time.
I keep getting these VIP pack emails to, I don't know what they have been looking at to think it is a better deal but it certainly isn't my usage.