Thread: General Smart Card error messages
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Old 11-06-2013, 13:28   #9
spiderplant
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Re: Smart Card error messages

Quote:
Originally Posted by Doug P View Post
Boosting the signal from VM customer services is a standard practice surely?

It worked for me on a couple of occasions.
They might tell you that's what they are doing, but they aren't. It isn't possible.

They are actually sending commands to the smartcard or the system that controls access to the network. They can fix many faults this way, but not poor signals. That requires a tech visit.
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