Hi, this is not standard for TiVo - I have never had this problem (except for once last year when there was work on the box connected to the block of flats where I live) and I have had a TiVo box for over 2 years. In my opinion it sounds like a problem with your TiVo box or network capacity so It might be worth giving VM a call for them to run some online tests and arrange a tech if required. Hope this helps