Quote:
Originally Posted by Russ
And of course ensuring the staff member was 'reprimanded'.
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As previously stated, I view reprimand as a very negative word. I believe that steps have now been taken that will benefit everybody, including the young man from VM.
Quote:
Originally Posted by martyh
I, and i'm sure many other members could spend a small amount of time tearing this post apart and revealing it for the hogwash it is but to be frank i can't be arsed and it will serve no purpose because you will just repeat more nonsense .
Maggies right nothing new added ,the customer got his new remote time to move on .
In the meantime before you start another pointless thread i suggest you re-read what you posted here and in another thread you started from your hospital bed ,then you may realise why people think you make stuff up
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As previously advised, if this subject is not to your taste, or you are tired, you are not obliged to participate in this debate.
Quote:
Originally Posted by Russ
I would expect you to say that. However I would not expect you be completely objective and fair in your assessment.
No need, the call WOULD have been recorded as there would need to be a paper trail for the £10. However if you mean whether an audio recording of the call was made, this point is moot as nobody on their forum would have access to it. Or at least would be able to make any comment about what was said on the call.
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The offer of a £10 goodwill payment was not made during the call to mainstream CS.
Again, what you say is true, but it's not clear what point you are trying to make or why
I do hope that we are not going down the road again where petty requests for proof are to be asked of contributors- I thought we'd moved on from that.