View Single Post
Old 08-06-2013, 17:35   #112
Russ
cf.mega poster
 
Russ's Avatar
 
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
Russ has a golden aura
Russ has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden aura
Re: Call centre staff refusing to compensate disabled customer.

Quote:
Originally Posted by RichardCoulter View Post

I can confirm that my recollection is correct and accurate.
I would expect you to say that. However I would not expect you be completely objective and fair in your assessment.

Quote:
Originally Posted by RichardCoulter View Post
I believe that the call was recorded, but I would not be able to furnish you with this.
No need, the call WOULD have been recorded as there would need to be a paper trail for the £10. However if you mean whether an audio recording of the call was made, this point is moot as nobody on their forum would have access to it. Or at least would be able to make any comment about what was said on the call.
__________________
From Jim Cornette:
“Ty, Fy, bye”

Russ is offline