View Single Post
Old 08-06-2013, 17:34   #111
martyh
Guest
 
Location: newcastle upon tyne
Services: Sky Q silver bundle Sky Q 2TB box Sky Q mini box Sky fibre unlimited Sky Talk evenings and week
Posts: n/a
Re: Call centre staff refusing to compensate disabled customer.

Quote:
Originally Posted by RichardCoulter View Post
Whilst what you say is true, the same thing could be said of anyone recounting a telephone conversation.

I can confirm that my recollection is correct and accurate.

I believe that the call was recorded, but I would not be able to furnish you with this.



That sounds logical Ben, but these further questions were asked in an inappropriate tone of voice when the agent had already refused a reimbursement of charges.

I never knew that one could legitimately buy spare remotes, I may suggest to my friend that one is purchased with his £10 goodwill credit.



And probably stolen property of VM, so I'll be giving these a miss



In the timescales involved, this thread cannot be regarded as having been resurrected.

For the record, however, ill health and recent spells in hospital have impacted on my on line activities.

Legal professionals and members of my friends family have all agreed that I am the best person placed to hold the power of attorney.

It is not clear what you mean by your comment "someone like you". If you are referring to my own disability, I suggest that you enlighten yourself to the modern approach to disability.

Your last paragraph is total nonsense.

VM are bound by the Equalities Act and, therefore, have various obligations towards disabled people.

Briefly, they have to make reasonable adjustments to help the disabled. This is NOT the same as treating disabled people the same as everybody else, indeed it could be viewed as discriminatory to do so.

I, and i'm sure many other members could spend a small amount of time tearing this post apart and revealing it for the hogwash it is but to be frank i can't be arsed and it will serve no purpose because you will just repeat more nonsense .
Maggies right nothing new added ,the customer got his new remote time to move on .

In the meantime before you start another pointless thread i suggest you re-read what you posted here and in another thread you started from your hospital bed ,then you may realise why people think you make stuff up