Quote:
Originally Posted by martyh
probably gobsmacked that anyone would have the brass neck to ask for compensation for a broken remote ,which may or may not have been the account holders fault .
Did the account holder ask you to ask for compen or was that something you took upon yourself ,if the latter then even more shame on you
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I alone decided to pursue the request for reimbursement for loss of service as I felt that it was in his 'best interests'. As his Power Of Attorney, I have a duty to do this.
Quote:
Originally Posted by weegiegeek
What gave you that idea?
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Would you like to share with the rest of us what, exactly, the point is that you're trying to make. It is not clear by your reproductions of the previous posts that I have made...
Quote:
Originally Posted by robson689
Welcome to modern Britain... Idiots demanding compensation for a broken bloody remote!!! Your whole complaint is a joke, you were given £10 to shut you up it doesn't mean that the manager agreed with you.
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It is you that is the idiot for putting up with poor service standards, but never mind, your (and others) reluctance to pursue recompense keeps prices down for customers and dividends up for shareholders.
I have no interest in the reason/s why I am offered recompense when the quality of goods and/or services falls below my standards. The fact that my requests are met is myonly concern.
As previously mentioned, it was not the line manager of the call handler that I spoke to in any case, but a contact that I have.