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Old 08-06-2013, 14:04   #80
RichardCoulter
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Join Date: Jan 2008
Posts: 10,694
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Re: Call centre staff refusing to compensate disabled customer.

Quote:
Originally Posted by dilligaf1701 View Post
I'd like to think not all disabled people would do things like this. I know I wouldn't, but those that do out by getting a 'friend' to help don't do the rest any favours.
Get your facts right before posting, he did not 'get' me to help, I offered it.

If capable, I would like to think that most disabled people WOULD excercise their consumer rights, in the same way as anybody else.

Quote:
Originally Posted by Doug P View Post
I KNOW not all disabled people would do things like this. I believe the vast majority would not.
This post does not make any sort of sense- always read what you have written before hitting the "submit reply" button

Quote:
Originally Posted by devilincarnate View Post
Did he call the BBC or ITV when remotes were not invented?
No, he didn't have to. His legs worked then.

Quote:
Originally Posted by kop32 View Post
Richard,if you would care to read your original post surely you would have to agree that it is cringe worthy at least,and as for playing the disabled card!!,the whole sorry event was quite frankly not worth posting in the first place,lets put it into perspective ,the guy got a new remote FOC,delivered to his door the day after...job done!,oh by the way sorry for the delay in replying but the batteries in my mouse died and then I spent the next hour ringing Ever Ready trying to get some sort of compensation for it......you know how it is
As I said, I was initialy told that he would have to wait for up to five days. Going by what I was told, that meant he would have been unable to avail himself of the use of the TV service that he was paying for, for almost a week in total.
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