Quote:
Originally Posted by Khenryashley
I have had 2 phone calls lately for VM customer service asking me to renew my contract.(runs out in 2 weeks) I currently have the VIP package with everything plus 2 additional boxes.
The carrot they dangled me was £3 off my line rental for 3 months.
(yes I had a good laugh too)
I asked why they have never called me in previous years.
His answer was "it's something new they were doing".
Forgive me for being sceptical but I am thinking this is a rather cheap ploy to stop people from jumping ship if they don't get BT sports.
My viewing habits are mainly around Football so until they confirm they are getting BT sport I will not be renewing.
I will then look into which way is going to be the cheapest to view all the football.
I politely told him where to go. He was a nice chap though. 
Cheers
Ash |
I got one of those calls about two months ago as my contract expired in May. I'm currently on a loyalty deal with a monthly discount and was told that as this was running out soon, they could sign me up for another 12 months at the standard price. I pointed out that my loyalty deal didn't expire until May 2014 so how would signing up for 12 months at standard price be of benefit? They soon said thanks for your time and went!
