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Old 05-06-2013, 19:40   #1
Khenryashley
Freedom for smokers
 
Join Date: Feb 2013
Location: Republic of Mancunia
Services: VM. 3 boxes ( 1 x TiVo 2 x V6) 350 mbps BB
Posts: 239
Khenryashley is a jewel in the roughKhenryashley is a jewel in the roughKhenryashley is a jewel in the roughKhenryashley is a jewel in the roughKhenryashley is a jewel in the rough
Customer service phoned me ref: Contract renewal

I have had 2 phone calls lately for VM customer service asking me to renew my contract.(runs out in 2 weeks) I currently have the VIP package with everything plus 2 additional boxes.
The carrot they dangled me was £3 off my line rental for 3 months.
(yes I had a good laugh too)
I asked why they have never called me in previous years.
His answer was "it's something new they were doing".
Forgive me for being sceptical but I am thinking this is a rather cheap ploy to stop people from jumping ship if they don't get BT sports.
My viewing habits are mainly around Football so until they confirm they are getting BT sport I will not be renewing.
I will then look into which way is going to be the cheapest to view all the football.
I politely told him where to go. He was a nice chap though.

Cheers
Ash
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