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bbxxl · 04-06-2013, 20:57

I have an HD box downstairs and a Tivo box in the bedroom.
I started watching a program last night on BBC on Demand downstairs and went upstairs to watch the rest and got the message " On Demand is temporarily unavailable. Please try again later"
Tonight same again - it works fine on my HD box but not on my Tivi - so I called 150 and pressed 1 to confirm I was calling from my Virgin account and....
Nothing - no sound and nothing to confirm I was still connected. How do i get help from virgin when the phone just doesn't give me any feedback? What do i do now>? Is Virgin's helpline not working?

04-06-2013, 20:57	#1
bbxxl cf.addict Join Date: Oct 2009 Posts: 319	no on demand? I have an HD box downstairs and a Tivo box in the bedroom. I started watching a program last night on BBC on Demand downstairs and went upstairs to watch the rest and got the message " On Demand is temporarily unavailable. Please try again later" Tonight same again - it works fine on my HD box but not on my Tivi - so I called 150 and pressed 1 to confirm I was calling from my Virgin account and.... Nothing - no sound and nothing to confirm I was still connected. How do i get help from virgin when the phone just doesn't give me any feedback? What do i do now>? Is Virgin's helpline not working?