Quote:
Originally Posted by fuzhoudragon
Yes,but if you,re car was not performing as it should or delivering the performance you expected and the new spec machine was brought out to remedy this would you not expect a replacement.
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Except it's more like the model of car you bought last year has just been updated with a slightly beefier engine and maybe built-in GPS. You don't just go to the manufacturer and say "I want that new car because it's better than the one I bought off of you a year ago for the same price!". That's not how it works, that's not how any sustainable business works.
In any case, arguing about it on here won't magically grant you a new superhub 2. Go talk to Virgin and see what they say but if they tell you no then there's nothing you can do other than leaving them.