Thread: Superhub Superhub 2
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Old 03-06-2013, 11:59   #446
RobboEdin
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Join Date: Oct 2009
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Re: superhub 2
Quote:
Originally Posted by fuzhoudragon View Post
Yes, but existing customers have already paid install charges.
And if it was ok to send trialists the new superhub on self install whats wrong with the rest of us doing the same.
Perhaps two reasons why trialists were trusted to self-install:

1. There was a dedicated Virgin Media team supporting the trialists for all problems arising;

2. The trialists are more knowledgeable than the normal Virgin Media customer.
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