Quote:
Originally Posted by coulsontom
She said that Sky have been cancelling people's offers after 1 month and would not honour our contractual offer price.
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It seems bad practise to me to be issuing what appear to be libellous lies.
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Retentions told me a number of lies when I called to cancel, about their own service and Sky's. Even told me I wouldn't get more than 6 or 9Mb (can't remember the exact number now) with Sky, even though adsl speeds next door were 17Mb and the Postcode checker told me 80Mb for fibre.
---------- Post added at 18:45 ---------- Previous post was at 18:44 ----------
Quote:
Originally Posted by tvtimes
As far as I am aware as per OFCOM regs the ISP's aren't allowed to "slag" each other off. Only sell their services on their own merits.
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Wish I had recorded my call with them, nasty sales woman with an attitude who indeed did slag of Sky and lied about their services. Retentions department must have been told keep their numbers up that month...