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arcimedes · 22-05-2013, 17:10

Remember you are billed a month in advance and so your first bill should be for more than one month's rental. Do you have a written contract from them? This would give us some idea of how you have been over or under charged. What do the monthly bills look like for the fixed charges?

22-05-2013, 17:10	#2
arcimedes Inactive Join Date: Sep 2010 Location: Oxfordshire Services: TV XL ,TiVo X 2, 200Mb Broadband XL phone Posts: 1,158	Re: Confusing billing Remember you are billed a month in advance and so your first bill should be for more than one month's rental. Do you have a written contract from them? This would give us some idea of how you have been over or under charged. What do the monthly bills look like for the fixed charges?