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Old 20-05-2013, 12:16   #1
JR1973
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Join Date: May 2013
Location: Birmingham
Services: VM
Posts: 9
JR1973 is an unknown quantity at this point
Difference between a Virgin Media Field Engineer and Field Technician

Hello all,

Apologies in advance if this is the wrong area for this thread..

I've been looking at the VM careers page as I have an assessment day fast approaching, so I have been reading up on the role of Field Technician and on their site they have the following:

"Our Field Engineers are the ones who get out into people’s homes to install and repair our TiVo boxes and broadband. So you’ll need to know your stuff, solve problems quickly and be good with people.

Field Technicians use their technical knowledge to specialise in either service or installations - learning how to repair and install basic network elements too. You’ll be out in the real world, driving one of our vans, so a full driving licence (and no more than six points) will definitely be an essential."

Don't Field Technician's go into peoples homes, if not what is it they do exactly?

Apologies if I come across as dumb but I only ask because as part of the assessment day I have to prepare a 3 minute presentation on why I'd like to work for VM, that includes: what interests me about the Field Tech role, what I think will be the most positive & also the most challenging aspects of the role & Why I think I would be suited for the role.

I don't want to prepare a presentation that isn't targeted correctly as this opportunity is massive for me, so if there's anyone out there that can shed any light on it for me I'd be extremely grateful.

Thanks in advance

Jon
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