FYI, my Sky phone line developed a fault on Friday resulting in an earth fault external to the property, the phone was dead (but noisy), and the broadband was working OK ish, voice chat on xbox live was poor though as my mates kept saying I was breaking up.
Anyway I reported it too Sky about 5:30 on Friday evening, and by lunchtime Saturday it was fixed. It turned out to be a faulty twisted pair coming from a post some 5 meters away, whilst hear the engineer put fresh connectors on all our streets phone lines and the results are below, a thumbs up for Sky tech support, the BT Openreach engineer was fantastic, polite and professionally (took him 2.5 hours to find and fix the fault).
Nice result considering,
