Quote:
Originally Posted by RichardCoulter
I rang Virgin Mobile to see what was going on and was asked for my 'phone number. I explained that I didn't know it, but could go on line to get it from a shopping account that I have.
Whist doing this the agent retorted "how long are you going to be, it's already been five minutes" in an indignant tone of voice.
I explained that I would have expected him to be able to find it out himself eg caller display or by doing a search with my details.
He then said that I should call back when I had the number, or he could ring me later for it.
I said that I didn't want to go through the farce of press 1, 2, 3, 4 and music again as it irritates me. I then asked how he would be able to call me back for my number if he didn't have my number!
He then cut me off.
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I would be very surprised if this happened and if it did I'd be equally surprised if it occurred the way you describe.