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Old 16-05-2013, 21:09   #2
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Question for VM (or other) Call Centre staff.

Quote:
Originally Posted by RichardCoulter View Post
How does this work at VM?
It works the way you think it does

Answering the prompts directs you the appropriate team as well as providing them with details as to where you left the automated system
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