Quote:
Originally Posted by RichardCoulter
lets just hope that you don't become severally physically disabled.
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Well I am since having a spinal injury and if my remote stops working I wouldn't be able to change channels. Would I expect compo? Er, no, especially if it's ten years old like you say. What do you think they should have done, scrambled a helicopter to get your friend a remote the same day?
Any reason why you couldn't lend him your remote? Or any other friend of his?
As for his manager, of course he's going to pull strings if he's a friend and tell you what you want to hear.
If a delayed lack of service if VMs fault then there may be an excuse for a claim, but not for wear and tear of a remote... you can't blame VM for that!
A.