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Old 08-05-2013, 19:56   #46
martyh
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Location: newcastle upon tyne
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Re: Call centre staff refusing to compensate disabled customer.

Quote:
Originally Posted by RichardCoulter View Post
Nothing lol, both he and I enjoy listening to Radio 4.

I suspect you are right, but it was the tone of voice that annoyed me more than anything.
probably gobsmacked that anyone would have the brass neck to ask for compensation for a broken remote ,which may or may not have been the account holders fault .
Did the account holder ask you to ask for compen or was that something you took upon yourself ,if the latter then even more shame on you