Thread: SD Call centre staff refusing to compensate disabled customer.
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Old 08-05-2013, 18:51   #36
andrewbrown
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Re: Call centre staff refusing to compensate disabled customer.
Quote:
Originally Posted by RichardCoulter View Post
In the circumstances, the service was useless to my friend without the remote control.
But was that the responsibility of VM? And if not, why would you request compensation?
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