Quote:
Originally Posted by paultrademark
Compensation? Jeez this country is getting worse every day.. What next? Suing Virginmedia for loss of missing out watching Jeremy Kyle
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Yes, compensation for the loss of service. The remote is essential in his circumstances in order for him to avail himself of the service paid for. He doesn't watch Jeremy Vile
---------- Post added at 17:35 ---------- Previous post was at 17:30 ----------
Quote:
Originally Posted by martyh
To be honest it's bit cheeky asking for compen because the remote is broke ,he is still receiving the service and they are providing a new one ,which in my experience only takes a couple of days to be delivered .Why not get a cheap all in one or a long stick
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He is only able to use the TV service by using the remote control. The agent said it would take 5 days, but after intervention by a manager, this was reduced to next day delivery.
I never thought about using an all in one, I could possibly have purchased one and took it up for him.