Re: Call centre staff refusing to compensate disabled customer.
I have worked with the severey mentally and physically handicapped. The majority are wonderful people who rise above their problems and certainly do not need compensation for absolutely nothing when VM pulled out all the stops to replace the remote within one day.
I stick to my point that your thread is sad and unworthy. Your crack about hoping I do not become disabled is, frankly, pathetic and you should be ashamed of such a gross comment.
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