Quote:
Originally Posted by RichardCoulter
His manager did not agree with your sentiments.
|
Or more likely the manager decided to chuck £10 at an account to stop his time being wasted with someone who was clearly going to continue phoning until he either got what he wanted or was told to jog on.
Sometimes its easier just to give a token amount to placate a pest.
Quote:
Originally Posted by RichardCoulter
So if your beloved Box Nation goes off for a seek, you'll be happy to continue paying for it?
|
Except the box was fine and the remote wasn't off for a week. *IF* the remote hadn't arrived in a reasonable time then I think compensation would have been reasonable. To just expect it and then try to drop a CSR into the brown stuff just because he doesn't meet your, quite frankly barmy, standards is pretty low IMO.