Cable Forum - View Single Post - SD Call centre staff refusing to compensate disabled customer.

08-05-2013, 17:12

The ridiculous thing is the fact your "friend" doesn't have his box up where he can reach it, that's what anyone else would do. Have the STB install on a shelf that makes reaching it possible.

What happens if it freezes or needs a reboot? Will VM be liable for that? This story is the biggest load of cock crap I have ever read. What if he drops his remote? I assume he has no friends and lives completely 100% alone and does not communicate with his neighbors, who I'm sure would of been happy to pop round an change the channel once or twice a day.

Sounds like someones batterys died and he didn't want to pay for new ones. I hope your friend is returning the faulty remote? An why didn't you pop round to change the channel for him OP?

08-05-2013, 17:12	#10
Bogof Guest Services: BT Infinity 80Mb down, 20Mb upload. Syncing @ 148Mb down, 44Mb up. TRUELY UNLIMITED/UNMANAGED/UNTHRO Posts: n/a	Re: Call centre staff refusing to compensate disabled customer. The ridiculous thing is the fact your "friend" doesn't have his box up where he can reach it, that's what anyone else would do. Have the STB install on a shelf that makes reaching it possible. What happens if it freezes or needs a reboot? Will VM be liable for that? This story is the biggest load of cock crap I have ever read. What if he drops his remote? I assume he has no friends and lives completely 100% alone and does not communicate with his neighbors, who I'm sure would of been happy to pop round an change the channel once or twice a day. Sounds like someones batterys died and he didn't want to pay for new ones. I hope your friend is returning the faulty remote? An why didn't you pop round to change the channel for him OP?