Quote:
Originally Posted by StevenNT
Though the £49 installation fee is excessive in my view for a modem swap out but they said will manually refund half of it afterwards. Last time I changed package on the phone I didn't encounter such a charge so a bit odd.
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It's because you are getting the SH2.
If you have the SH1 already, you can opt out of getting the SH2 and get an over the phone upgrade