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Pubmaster · 28-04-2013, 07:50

Hi guys
Have heard nothing back from virgin, so have just phoned them about 15 minutes ago {of my mobile

}

Explained to them the situation regarding the tv still on, but the phone off, they had a quick check then said it hadnt been put through properly and that i would need to phone back AGAIN tomorrow, told them that it was costing me money to sort out there mess, but they just didnt seem bothered.

Told them that i have proof that i have phoned them at least twice to cancel, even the day before it was due to be cancelled, plus contacting them by email, and that it should not be up to me to sort it out, have told them i will give them next week to sort it out then just cancel my direct debit.

What they going do, cut me off?

Richard, i have still got ALL the sports, movies and everything.

28-04-2013, 07:50	#4
Pubmaster Inactive Join Date: Apr 2011 Location: Staffordshire Services: BB XL Posts: 55	Re: Virgin Failed To Cancel Tv Package Hi guys Have heard nothing back from virgin, so have just phoned them about 15 minutes ago {of my mobile } Explained to them the situation regarding the tv still on, but the phone off, they had a quick check then said it hadnt been put through properly and that i would need to phone back AGAIN tomorrow, told them that it was costing me money to sort out there mess, but they just didnt seem bothered. Told them that i have proof that i have phoned them at least twice to cancel, even the day before it was due to be cancelled, plus contacting them by email, and that it should not be up to me to sort it out, have told them i will give them next week to sort it out then just cancel my direct debit. What they going do, cut me off? Richard, i have still got ALL the sports, movies and everything.