Quote:
Originally Posted by martyh
i want insurance on the phone again giving them more money why do they make it so hard ?
|
It's not VM's fault as such that - the person who you spoke to was wrong, plain and simple
It's always been the case for as long as VM have done insurance that it's only available when you take the phone and contract out - it can't be added on, and it's never been briefed out to staff that it could.