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mickem01 · 03-04-2013, 19:29

I'm currently experiencing the same problems on HD channels especially Discovery and National Geographic. Recently can't access Sky Sports 4 at all and the V+ box has recently started to drop channels. Been on the phone twice to Customer Support who assure me that all will be fixed by April 6.

They claim that this is a known fault in my area despite there being no mention of it on the service status page. I'll give them the benefit of the doubt and see if the service improves. If there's no improvement I'll be cancelling and heading back to Sky.

I would rather stay with Virgin as I feel it has the best all round TV package but I won't put up with a poor service for too long!

03-04-2013, 19:29	#6
mickem01 Inactive Join Date: Feb 2010 Posts: 13	Re: Pixellation on HD channels I'm currently experiencing the same problems on HD channels especially Discovery and National Geographic. Recently can't access Sky Sports 4 at all and the V+ box has recently started to drop channels. Been on the phone twice to Customer Support who assure me that all will be fixed by April 6. They claim that this is a known fault in my area despite there being no mention of it on the service status page. I'll give them the benefit of the doubt and see if the service improves. If there's no improvement I'll be cancelling and heading back to Sky. I would rather stay with Virgin as I feel it has the best all round TV package but I won't put up with a poor service for too long!