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Old 01-04-2013, 17:08   #1
justinarmstrong
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Join Date: Apr 2013
Posts: 5
justinarmstrong is an unknown quantity at this point
Faxing on a Broadband Line

Hello.
I recently bought an Epson 3520 all in one.
I've connected it up and everything works but my problem is this:

Any time I am sending/receiving a fax my broadband temporarily cuts off until the fax releases the line. The printer recognises the connection and says it is ok but it doesn't recognise broadband on the line.

There are two connections at the back of the printer - TEL & EXT.

This is my set up;

One filter is connected to the telephone socket.
Connected to the filter is my telephone, and a connection from the filter to TEL on the printer/fax.
I have another telephone cable running from the EXT to the back of the router.

I have tried changing the TEL/EXT around but I still have the same problem.

Is this wired up incorrectly or do I need something other connection/wire?

It was suggested by Currys/PC World to remove the EXT connection but when I do this I lose broadband (obviously because there is no DSL connection).

Any assistance would be appreciated.
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