Cable Forum - View Single Post - Charged for 'free' calls to Virgin mobiles

spj20016 · 21-03-2013, 10:17

This has happened to me this month. Phoned customer service and they refunded straight away with a little on top for compensation (which I didn't ask for). So make sure you check your bill, I don't know if it would have been refunded if I didn't call.

21-03-2013, 10:17	#2
spj20016 cf.addict Join Date: Sep 2005 Location: Brighton Age: 49 Services: Virgin media VIP Posts: 106	Re: Charged for 'free' calls to Virgin mobiles This has happened to me this month. Phoned customer service and they refunded straight away with a little on top for compensation (which I didn't ask for). So make sure you check your bill, I don't know if it would have been refunded if I didn't call.